Privacy

What we collect, and why

Last updated 1 October 2026. This covers the Ammo Line game (the demo on this site, the desktop app and the single-file version), this website's feedback page and the newsletter.

Nothing is sent unless you say so

The game sends nothing about how you play until someone turns on Settings → Playtest → Share playtest data. It starts switched off. The one exception is a feedback note: when you press Send on the feedback form, that one note is sent, and the form tells you exactly what goes with it before you press it.

What is sent

Run reports, while sharing is on: the difficulty settings the run used, how it ended (won, lost, or ended early and why), how far you got and for how long, how many players and controllers, and game events such as machines jamming or turrets running dry. The game version and whether it is the web, desktop or single-file version are included.
Ratings you give after a run: difficulty, fun, any tags you pick and any comment you write, in the game or on your phone.
Feedback notes: the category, what you write, and where you were in the game. A screenshot of the game screen is included only if the form shows it as attached, and this run's data only if you tick it. Your email address is included only if you type one into the optional email box on the phone feedback form (below); the game itself never asks for one.
An anonymous install id: a random code made the first time you turn sharing on, so runs from the same copy of the game can be grouped. It is made on your device from random numbers, not from anything about you or your device, and it is not linked to any account. It is stored with the game's settings on your device (in the browser's local storage for the web version, in the app's own storage for the desktop app) and is sent with each report, rating and feedback note. You can see it in Settings → Playtest, and Reset there replaces it with a new one.
A run code (eight letters and numbers) is made for each run, so a rating typed on your phone joins the right run. It is shown on screen and in the QR code, and sent with that run's report and rating.

What is not collected

No names, email addresses or accounts, except an email address you choose to leave with a feedback note so we can reply (below), or give the newsletter if you sign up (below). Please do not type personal details into comments or feedback.
No advertising or tracking cookies, and nothing is sold or shared for marketing.
No IP addresses are stored. To stop spam, the number of sends from one address is counted for an hour, keyed on a one-way scrambled form of the address that cannot be turned back into it, and cleared within a day.

Where it goes and who can see it

It is stored in our own support system (ZGuy Service Desk). Who can see it: the members of the Ammo Line team whose role includes feedback (support agents and leads, and the team's admins), and ZGuy's own Service Desk administrators, who run the system. Agents can read and sort feedback and turn a note into a support ticket; only leads and admins can delete it. Nobody else, inside or outside ZGuy, can see it, and it is never published.
A feedback note that becomes a support ticket can then be seen by the team members who work on tickets.
Each night, the text of comments and feedback notes (not screenshots or run reports) is sent to Anthropic, whose AI labels it: positive or negative, what it is about, and whether it reports a bug. Anthropic processes it for us and does not use it to train its models.
The game also keeps your settings, anything not yet sent, and your last few playtest results on your own device.

How long we keep it

Run reports, ratings, feedback notes and screenshots are deleted automatically after 12 months, and an email address left with a note goes with it. If a note becomes a support ticket, or we reply to you about it, the ticket and the conversation are kept as part of our support records. A newsletter address is kept until you unsubscribe or ask us to delete it; a sign-up that is never confirmed is deleted after 7 days.

Your choices

Stop sharing at any time in Settings → Playtest. Nothing more about your runs is sent, and anything not yet sent is deleted from your device then too. The anonymous install id stays on your device, so if you turn sharing on again your runs are still grouped with the earlier ones, and a feedback note you choose to send still carries it. To get rid of it, use Settings → Playtest → Reset, or ask us to delete your data.
Start afresh with Settings → Playtest → Reset: it clears what is on your device and gives this copy of the game a new install id, so nothing new can be linked to what was sent before.
Have your data deleted: send us your install id from Settings → Playtest and we will delete everything sent from that copy of the game. If you left an email address with feedback, send us that address and we will delete the notes it came with.
Leave the newsletter with the one-click unsubscribe link at the bottom of every email, or ask us to delete your address altogether.

If you leave your email with feedback

The game itself never asks for an email address. The feedback form on your phone (the QR code on the game's feedback screen) has an optional email box; leave it empty and the note stays anonymous.
If you type an address, it is sent with that one note and used only to reply to you about it: to ask a question, or to tell you it is fixed. It is never added to the newsletter or used for anything else, and the form forgets it once the note is sent.
It is stored with the note in our support system (ZGuy Service Desk), seen by the same people as the note, and deleted with it after 12 months, or sooner if you ask.
If we reply, the reply comes from our support address, and the conversation becomes a support ticket that is kept as part of our support records.
If you are under 16, please ask a parent or guardian before leaving an email address.

Children

Ammo Line is a game families play together. If you are under 16, please ask a parent or guardian before turning on sharing or sending feedback. If you think a child has sent us something, contact us and we will delete it.

You sign up with your email address on the home page. We email you once to confirm, and nothing more is sent until you press the link in that email.
The confirm and unsubscribe links open a short page on our support system (desk.zguy.com); once you press its button, it brings you back to this site.
Your address is stored in our own support system (ZGuy Service Desk), with when you signed up and confirmed and the line you agreed to, and is used only to send the newsletter. Emails are delivered by Postmark, our email delivery service.
We do not track whether you open the emails or click their links.
Every email has a one-click unsubscribe link. After you unsubscribe we keep only your address marked "do not email", so it is never mailed again; ask and we will delete that too.
If an address bounces or reports an email as spam, it is not emailed again.

Contact

[Contact address not set for this build: set PUBLIC_CONTACT_EMAIL.]